Two-Tone Mugs 11oz&15oz

- Do you offer wholesale?
Yes! If you are interested in stocking EdelFaiZ products, please get in touch and email us at: hello@edelfaiz.com

- What if my order doesn't arrive?
Whilst rare, parcels can go missing in the post. Please email us if this happens:
hello@edelfaiz.com

- Can I order as a gift for someone else?
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.

 Do you ship worldwide?

Yes, we ship worldwide.
Your international parcel may be subject to taxes and handling fees. Unfortunately, we have no control over this and cannot predict what they will be as they vary from country to country. Please contact your local customs office for current charges before you order, so you do not have any unexpected charges.

- How quickly do you ship orders?

Every order is made especially for you.
-Fulfillment
It takes 2-5 business days to create a product and fulfill an order.

- How much does shipping cost?

Shipping is calculated by weight and size of your parcel at checkout.

- How long does shipping take?

Shipping times depend on product availability and delivery destination.

- How can I track my order?

We will send tracking information to the e-mail address associated with your order once the item has shipped. If you have not received your tracking information and it has been over 2 business day, please contact us : hello@edelfaiz.com

We are an eco-friendly company.
At EdelFaiZ , we are committed to operate under ethical and sustainable practices.
To help reduce overproduction waste we print each item to order.
As the item is made just for you, we do not accept refunds on our prints and mugs unless damaged in transit.
For our tees, sweats and dresses , we understand you want to get the perfect fit. We provide a one-time size exchange within a 30-day period to make sure you get the ideal fit. Please see our sizing guides carefully in order to get the right size the first time around.
We do not cover the postage of returning the first item back to us, but we will cover the postage costs of sending your new item out to you. The item must be returned in the condition it was received. Please email us beforehand to get the exact details on how to exchange clothing with us.